Terms and Conditions
Terms and Conditions for JAcarriers Shipping Company
Effective Date: [2/17/2025]
Welcome to JAcarriers Shipping Company (“JAcarriers”). These Terms and Conditions govern your use of our shipping services, website, and any related services provided by JAcarriers. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.
1. Services Provided
JAcarriers provides domestic and international shipping, logistics, and freight services. Our services include but are not limited to:
- Package delivery
- Freight transportation
- Warehousing and storage
- Customs clearance (for international shipments)
- Tracking and support services
2. Eligibility
To use our services, you must:
- Be at least 18 years old or have the legal capacity to enter into a binding agreement.
- Provide accurate and complete information for all shipments.
- Comply with all applicable laws and regulations.
3. Shipping Responsibilities
3.1 Packaging
- You are responsible for properly packaging your items to ensure safe transportation.
- JAcarriers is not liable for damage caused by inadequate packaging.
3.2 Prohibited Items
- You may not ship hazardous, illegal, or restricted items, including but not limited to:
- Explosives, flammable materials, or weapons
- Illegal drugs or substances
- Perishable goods without proper documentation
- Items prohibited by law in the origin or destination country.
3.3 Customs and Duties (International Shipments)
- For international shipments, you are responsible for providing accurate customs documentation and paying any applicable duties, taxes, or fees.
- JAcarriers is not responsible for delays caused by customs inspections or incorrect documentation.
4. Rates and Payment
4.1 Shipping Rates
- Shipping rates are based on factors such as weight, dimensions, destination, and service type.
- Rates are subject to change without prior notice.
4.2 Payment
- Payment is due at the time of booking or as otherwise agreed in writing.
- We accept payment via [bank transfer, cash, etc.].
4.3 Additional Charges
- Additional charges may apply for services such as:
- Oversized or overweight packages
- Remote area delivery
- Storage fees for undelivered packages
- Customs clearance fees
5. Delivery
5.1 Delivery Times
- Estimated delivery times are provided for informational purposes only and are not guaranteed.
- Delivery times may vary due to factors beyond our control, such as weather, customs delays, or incorrect addresses.
5.2 Failed Deliveries
- If a delivery attempt is unsuccessful due to an incorrect address, recipient unavailability, or refusal, additional fees may apply for re-delivery.
5.3 Tracking
- You may track your shipment using the tracking number provided by JAcarriers.
- Tracking information is updated periodically but may not reflect real-time status.
6. Liability and Claims
6.1 Limitation of Liability
- JAcarriers’ liability for loss, damage, or delay is limited to the actual value of the shipped items or monetary limit, $90 USD per shipment, or whichever is lower.
- We are not liable for indirect, consequential, or incidental damages.
6.2 Claims Process
- To file a claim for lost or damaged goods, you must:
- Notify JAcarriers within [ 3 days] of delivery or the expected delivery date.
- Provide proof of value and damage (e.g., photos, invoices).
- Claims will be processed within [5-7 working days] of receipt of all required documentation.
7. Cancellations and Refunds
7.1 Cancellations
- Once a shipment is in transit, it cannot be canceled.
7.2 Refunds
- Refunds are issued at JAcarriers’ discretion and may be subject to administrative fees.
- No refunds will be provided for delays caused by factors beyond our control.
8. Privacy
- Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Termination
- JAcarriers reserves the right to suspend or terminate your access to our services at any time for violation of these Terms or for any other reason.
10. Governing Law
- These Terms are governed by the laws of Jamaica.
- Any disputes arising from these Terms will be resolved in the courts of Jamaica.
11. Amendments
- JAcarriers reserves the right to modify these Terms at any time. Changes will be effective upon posting on our website or notifying you directly.
12. Contact Information
For questions or concerns regarding these Terms, please contact us at:
- Email: [[email protected]]
- Phone: [1876-598-9389]
By using JAcarriers’ services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
JAcarriers Shipping Company.